At DriveTrain Learning, we fuel your account management teams with proven methods for engaging customers.  Our team boasts over 25 years of hands-on experience in managing major customers, leading teams, influencing business partners and developing account managers. We’re ready to equip and enable your teams to accelerate your business, WOW your customers and deliver the results that today’s market demands. We’re ready to get you moving!

michael hillan drivetrain learning account management raleigh nc

Michael Hillan

Owner and Principal

Michael has 25 years of leading, influencing and developing people, processes and partnerships.

denise hillan drivetrain learning account management raleigh nc

Denise Hillan

Creative Director

Denise is a creative, thematic leader and teacher who spearheads the visual aesthetics and content design of DriveTrain materials.


It all started with a memory… a swing nestled perfectly on the porch of the home I grew up in. My dad and I swinging while he named the make, model, and year of every car that drove by. How did he do it? He did it by identifying the taillights. See, my dad worked at a factory that manufactured taillights for GM cars. He learned, over the years, how to identify cars by the products he made. And he passed that knowledge down to me.

My love of the automobile began at that very early age, and it has not waned. To this day, like my father, I can name most make and models and I have begun the tradition of passing this love for cars down to my daughters.

When I started my own business, I knew that my personal passion had to somehow intersect with my business. Of course, the first thing that came to mind when I entered the world of account management training, a foundational component for any business, was the most vital component of a car. The drivetrain not only represents my personal love of cars but also represents my passion to drive training in the most successful direction possible.

We’re ready to get you moving!

We’d like for you to take us for a test drive. To learn more about what we do here at DriveTrain Learning and to give us a chance to better understand your business, email us or give us a call at 919.665.8658. Let us spend 30 minutes with you gaining insights on where your team’s account management skills are today and where you’d like to take them next.